Data deletion and privacy

No account.
Clear local data.

MoKi does not create or maintain a MoKi account, so there is no MoKi account record to delete. This guide explains how to remove on-device reading data, understand default telemetry and privacy requests, and handle MoKi VIP separately.

Important billing reminder

Deleting data does not cancel MoKi VIP.

Uninstalling MoKi or clearing local storage does not stop subscription renewal or billing. Cancel separately through the Apple App Store or Google Play account used to make the purchase.

01 · Clear active-device data

Choose your device

Menu names can vary slightly by operating-system version and manufacturer.

iOS · iPadOS

iPhone or iPad

  1. 1

    Touch and hold the MoKi app icon.

  2. 2

    Select Remove App, then Delete App.

  3. 3

    Confirm deletion. This removes MoKi and its active-device app data.

“Remove from Home Screen” does not delete the app. “Offload App” can retain documents and data, so use “Delete App” when your goal is to clear local data.

Android

Android phone or tablet

  1. 1

    Open Settings → Apps → MoKi.

  2. 2

    Open Storage and choose Clear storage or Clear data.

  3. 3

    Confirm. You may also uninstall MoKi to remove active-device app data.

“Clear cache” alone is not the same as clearing app storage and may leave your reading state intact.

02 · Cleared from the device

MoKi app preferences

  • Current comic and panel
  • Read-comic identifiers and progress
  • Daily-unlock schedule and earned unlock count
  • Current tab and gesture hints
  • Interface preferences
  • Provisional VIP product and update timestamp
03 · Not automatically removed

Other providers’ records

  • Apple or Google subscription and billing
  • Storefront purchase, cancellation, and refund records
  • Analytics events already sent to Firebase, including limited reading-engagement records
  • Crash reports and diagnostics already sent to Firebase
  • Copies in operating-system or cloud backups
  • Ordinary Firebase Hosting request data
  • Support and privacy-request correspondence already sent
04 · Manage the subscription

Stop renewal in your app store

Use the account that originally purchased MoKi VIP. Storefront policy determines when cancellation takes effect and whether a purchase qualifies for a refund.

05 · Privacy requests

Requests about data already sent

Product analytics and Crash diagnostics are collected by default in Firebase-enabled releases. MoKi does not provide in-app switches to disable them. Clearing app storage removes local data but does not disable future telemetry if you continue using MoKi. Uninstalling ends collection from that installation while the app is no longer installed. Neither action removes Analytics events or crash reports that Firebase already received.

To make an access, deletion, or other privacy request, email support@lavaromance.com. Include your device platform and approximate dates of use, but do not send passwords, complete receipts, purchase tokens, or payment credentials.

MoKi does not set a MoKi account user ID in Firebase, and the app does not currently expose Firebase app-instance or installation identifiers as a user-facing request ID. We generally cannot match a name, email address, device platform, or approximate date range to one specific pseudonymous Firebase installation record. We will still assess each request as required by applicable law and explain what we can identify, delete, must retain, or cannot match. Apple and Google handle requests about their own account and purchase records.

Support correspondence includes your email address, message, ordinary email metadata, and any attachments you choose to send. It is handled as described in the Privacy Policy.

Read the full Privacy Policy